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How we build the products, what the numbers actually look like, and what we got wrong.

AI AgentsProductLaunch

Anna: the agent we built by taking things away

Anna answers a trade business's WhatsApp day and night. The interesting part is not what she does. It is the list of things she is structurally incapable of doing, and why that list is the product.

6 min read
AI CostsAI AgentsEngineering

The $1.20 Problem: Why Agentic AI Workflows Cost 5x to 30x More Than Chat

Gartner measured a 5x to 30x token multiplier for agentic workflows over chat. Here is where the multiplier comes from and how to manage it before your bill does.

6 min read
AI AgentsProductPrivacy

Otto: what a local-first meeting agent looks like at month three

Otto is a macOS app that captures your calls, transcribes them on your own machine, and briefs you before your next meeting. It is in private beta with one pilot user, and this post is a straight account of what works and what does not.

7 min read
AI CostsModel RoutingEngineering

A Practical Guide to LLM Model Routing and Cost

Model routing sends simple queries to cheap models and complex ones to expensive ones. Here is how to decide which LLM tier to use based on cost and capability, with worked examples from the current pricing landscape.

6 min read
ProductAI CostsDeveloper Tools

Cost: prove a cheaper model is safe, then keep the saving

Everyone knows they are overpaying for inference. Almost nobody downgrades a model, because nobody can prove the cheaper one is good enough. Cost proves it first, on your own traffic.

6 min read
AI CostsOpenAIEngineering

How to Reduce Your OpenAI API Costs

Six OpenAI-specific techniques for cutting your GPT bill: prompt caching, model tiering, structured output discipline, tool call costing, prompt compression, and batch processing.

7 min read
AI CostsStartupsUnit Economics

The Compute Trap: Why AI Startups Burn Through Seed Capital on Inference

One analysis puts AI startups at 40 to 60% of cash spent on infrastructure before the product is proven. Here is how to track LLM cost per feature, per user, and per business action before cash runs out.

6 min read
ProductTeamsLaunch

Sage now joins your Microsoft Teams calls

No new setup, no separate login, no Teams-specific mode. If a Teams meeting is on your Google Calendar, Sage shows up - same document, same email, same way.

3 min read
AI AgentsMeetingsProductivity

Why AI Meeting Agents Are Replacing Meeting Notes

Passive transcription tools capture words. AI meeting agents capture intent, act on it in real time, and deliver outcomes before the call ends.

4 min read
AI AgentsTeamMulti-Agent

Meet the Line-Up: One Idea, Measured Three Ways

Cost and Watch measure two kinds of agent drift and Eval, in development, will measure the third. Anna and Otto sell to a different buyer. Sage, Cole and Lex are still reachable but no longer where the work goes. Here is how the line-up fits together, and why it shrank.

6 min read
MeetingsProductivityLeadership

The Hidden Cost of Meetings: How Unstructured Follow-Up Kills Momentum

Decisions made in a meeting decay fast: if nobody writes down who owns what before the next call, the commitment quietly stops existing. Here is what a structured meeting document changes, and why the delivery speed matters more than the format.

5 min read